At 9Vintage, we aim to provide you with estimated processing and delivery times. We strive to process orders promptly, but it’s important to remember that our team consists of individuals who work diligently with their hands and minds. Perfection is not within our reach. Delivery times will be confirmed at checkout.

Please note that our Total Shipping Time = Order Process Time + Tailor Time + Shipping Time.

Processing Times

Your order will be processed in 1-2 business days (Monday to Friday), once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day.

Transit time

Once your order has been processed and shipped, the transit time is Standard: 2 to 4 business days (Monday to Friday) , depending on your location within United States.

Currency support

All prices are displayed in USD ($) for orders within United States to ensure a clear and convenient shopping experience.

Shipping Costs

Free Shipping on all orders in the United States.

Customs and sale tax

Product prices are inclusive of customs duties and sale tax.

Order Cut-off Time

5 PM (EST) Eastern Standard Time (New York). If you order after 5 PM, then order will count the next day.

International Shipping Policy

We currently do not ship outside the United States.

Email Delivery

This method is free of charge and is available for certain digital key products. You will receive the
key directly to your email address upon order confirmation.

Shipping Schedule

Products ordered from 9Vintage will typically arrive within 2-4 business days. Custom items may take longer, depending on the unique design and specifications. For a more accurate estimate on custom orders, please contact our customer service team.

Please note that while we aim to deliver within 2-4 business days, delays may occasionally occur due to customs clearance or destination country regulations, which are beyond our control. However, we will keep you updated on the status of your shipment.

If your order does not arrive in the period allocated, email us at  support@9vintage.com or give us a call.

Note: In the event of a high volume of orders or unanticipated circumstances, there may be delays. We value your patience during such a situation.

Holiday Schedule

9Vintage does not work on holidays, we work Monday to Friday. This means that orders placed on holidays will be processed on the next business day. We believe that our employees should have the opportunity to spend time with their families and loved ones on holidays.

Order Tracking

We understand that our customers want to know where their order is at all times. That’s why we offer order tracking. Once your order has been shipped, you will receive a tracking number that you can use to track your order on our website. This allows you to know exactly where your order is and when it will be delivered.

📝 Our Contact Information:

✉️ Email: support@9vintage.com

📱 Phone: +1 (718) 218-3696

📍 Address: 12687 NE Whitaker Way, Portland, OR 97230